§ 01 · Collection
What we collect.
When you create an account, we collect your email address and a securely hashed password, or an identity token from Google or GitHub if you sign in that way. If you claim Trend Model or start the engine we also store the TradingView username you send us — that name is how access is granted. If you use the optional planner, we store the financial inputs you provide — retirement age, savings targets, income, expenses, portfolio holdings, and simulation parameters. We also record usage events, such as pages viewed and buttons clicked; the Analytics section below covers what those contain.
- Field Notes is opt-in. We store that choice. Transactional mail (verify, reset, access granted or revoked) goes out whether you opted in or not.
- A referral code, a plan intent, and a claim intent are stored if you arrived with them, so checkout and the free door land in the right place.
- If a waitlist form is shown, that form collects an email address, your IP, and any UTM tags on the link you used. Cloudflare Turnstile sees a challenge token and your IP.
- Theme preference and dashboard layout are stored on your account once you are signed in.
§ 02 · Storage
How we store your data.
All user data is stored in a PostgreSQL database with encryption at rest, hosted with the application on Railway in the United States. Passwords are hashed using bcrypt and never stored in plain text. Database access is restricted to our backend services only.
§ 03 · Retention
Data retention.
We keep what the service needs and purge the rest. Deletion on our systems is immediate and permanent — not a 30-day soft window. Some third parties keep their own copies; those are named below.
- Active accounts
- Your data is retained for as long as your account remains active.
- Deleted accounts
- When you delete your account we revoke any TradingView invite, cancel an active Stripe subscription immediately, and permanently remove your user row and the scenarios, profile, milestones, referrals, and activity attached to it. There is no 30-day soft copy on our side.
- What deletion cannot erase
- Stripe keeps its own billing records. PostHog keeps an analytics profile until we ask them to delete it. TradingView may retain that an invite existed. Transactional email logs stay for up to a year, then go. A waitlist row, if you joined one, is separate from your account and is removed when you unsubscribe or we delete the list.
- Cached data
- Temporary caches (market-data lookups, simulation results) are periodically purged for inactive accounts.
- Email logs
- Transactional email records (verification, password reset, access granted or revoked) are retained for up to 1 year for debugging, then permanently deleted.
- Analytics events
- Usage events are held in PostHog on US servers under PostHog's standard retention schedule. Ask us to delete your analytics profile at any time and we will — see Contact below.
- Stripe-held records
- Payment-method and billing records held by our payment processor Stripe are retained according to Stripe's own retention policy for financial compliance. RetireMe does not control Stripe's retention of these records. See Stripe's privacy policy for details.
§ 05 · Analytics
Analytics & tracking.
- We use PostHog, an analytics service hosted in the United States, to understand how the product is used — which pages get read, which buttons get clicked, where people stop reading.
- PostHog's automatic capture of form inputs is disabled. Nothing you type — portfolio values, income, email address, TradingView username — is ever recorded as an analytics event.
- Key account events (registration, checkout, subscription changes, refunds) are recorded server-side against your account ID so we can tell whether the product works. These events never include payment details.
- We do not use advertising trackers or pixels, and we do not sell usage data. Anonymous visitors are not stored as identifiable profiles; a profile exists only once you create an account.
§ 06 · Market data
Market data.
Planner portfolio prices are fetched from Yahoo Finance entirely on our servers. No requests are made from your browser to Yahoo Finance or any other third-party data provider. We do not share your portfolio holdings with data providers. The Investing Engine's models run inside your TradingView account, on charts and data TradingView provides — that path does not go through our servers.
§ 07 · Payments
Payment processing.
Subscription payments are handled by Stripe. We never see or store your credit-card number. Stripe provides us with a customer ID and subscription status to manage your account access.
§ 09 · Your rights
Your privacy rights.
EU residents · GDPR
Access, erase, port, object.
Right to access, rectification, erasure, data portability, restriction of processing, and objection. Our legal basis: contract performance (providing the service you signed up for) and legitimate interest (product improvement through pseudonymized usage analysis).
California residents · CCPA
Know, delete, opt out.
Right to know what personal information we collect, right to delete, right to opt out of the sale of personal information (we do not sell your data to anyone), and right to non-discrimination for exercising your rights.
- How to exercise your rights: use the “Delete my account” option on your account page, or email support@retireme.app for a copy of your data or any other request.
- Response timeline: we respond to all data-rights requests within 30 days.
- Marketing mail: Field Notes is opt-in. You can turn it off from your account or the unsubscribe link in the email. Transactional mail is not marketing.
- Children: RetireMe is not directed at children. We do not knowingly collect personal information from anyone under 18. If we learn we have, we delete it.
- Where it is processed: the application, database, and analytics run in the United States. Using the product from elsewhere means your information is processed there.
- Who holds this: RetireMe is operated by Tristan Marcus, doing business as RetireMe.
Questions about this policy?
We answer privacy mail directly — no ticket queue.